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PATIENT ADVOCACY

COMMUNITY-DRIVEN HEALTHCARE, ROOTED IN THE STRENGTH AND RESILIENCE OF RURAL ALASKA.

PARTNERS IN CARE

Our Patient Advocates help connect you to care, support, and resources, offering guidance and assistance in person, by phone, or through telehealth to support your overall well-being.

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WHAT WE OFFER

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TRANSPORATION

​We help remove transportation barriers so you can get the care you need, when you need it. Our team assists with coordinating travel to and from medical appointments, including scheduling and navigating Medicaid rides for eligible patients. Whether you need help arranging a ride, understanding your coverage, or planning travel for out-of-area care, we’re here to guide you every step of the way—so you can focus on your health, not the logistics.
 

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WEATHERIZATION & HEATING

Staying warm and safe is essential to your health, especially in Alaska’s extreme conditions. Our team helps connect you with programs that support home weatherization, heating fuel assistance, and energy cost relief. We can guide you through eligibility, applications, and available community resources to help reduce heating expenses, improve energy efficiency, and ensure your home remains a safe and comfortable place year-round.

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INSURANCE APPLICATIONS

​Understanding and applying for health insurance can feel overwhelming—but you don’t have to do it alone. Our team is here to help you explore your options and guide you through the application process for programs like Medicaid, Medicare, and other coverage plans. We’ll walk you through eligibility, paperwork, and next steps, so you can access the care you need with confidence and peace of mind.
 

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SLIDING FEE SCALE

We believe cost should never be a barrier to care. Our team can help you apply for our Sliding Fee Scale program, which offers discounted services based on your income and household size. We’ll guide you through the application process, explain what documentation is needed, and ensure you understand your options—so you can access affordable, high-quality care with confidence.

 

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FOOD & NUTRITION

Access to healthy food is essential for overall health and well-being. Our team can help you apply for and navigate nutrition assistance programs like SNAP (food stamps) and WIC, ensuring you and your family have the support you need. We’ll guide you through eligibility, applications, and available benefits, connecting you to resources that help put nutritious food on the table and support a healthier life.

 

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MEDICAID & MEDICARE

Your health is shaped by more than just medical care—and we’re here to support the whole picture. Our team works closely with trusted local, state, and community organizations to connect you with resources that meet your unique needs. Whether it’s housing support, transportation, food assistance, financial help, or other services, we’ll help guide you to the right programs and partners—so you have the support you need to thrive both in and out of the clinic.

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COMMUNITY RESOURCES

Your health is shaped by more than just medical care—and we’re here to support the whole picture. Our team works closely with trusted local, state, and community organizations to connect you with resources that meet your unique needs. Whether it’s housing support, transportation, food assistance, financial help, or other services, we’ll help guide you to the right programs and partners—so you have the support you need to thrive both in and out of the clinic.

Characterized illustration of a staff member helping a patient complete an application form at a desk with checklist and support icons above them.

APPLICATION ASSISTANCE

Paperwork can be overwhelming, but you don’t have to do it alone. Our team is here to help you complete general applications for a variety of programs and services. Whether you need assistance filling out forms, gathering required documents, or understanding next steps, we’ll guide you through the process to make it as simple and stress-free as possible—so you can access the support you need with confidence.
 

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RESOURCES

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